You can request a return in your online account. In most circumstances, tickets can be returned for a credit voucher, valid for one year. This service is offered to the original purchaser of the tickets only and there is a transaction fee of £3 per ticket.
For shows where the run finishes 14 days or more after the first performance, we will, strictly subject to availability, offer a same show exchange only. Online returns are not available in these circumstances.
All return requests must be made at least 48 hours before the start of the show time originally booked.